You open your auto insurance bill, and you are wondering “why did my car insurance go up?”
If something about your situation has changed—you bought a new car or recently had an accident, for example—you’re probably expecting the increase.
But what if nothing appears to have changed? What would explain the sudden increase in your car insurance rate?
Key Insurance Rate Factors
When calculating your car insurance quote, most auto insurers look at a number of factors that, through statistical modeling, help them determine how likely you are to have an accident or another type of claim. The factors, which can influence your car insurance policy rate, fall into three main categories: you, your car and how you drive.
You
Car insurers start with basic demographic information such as your age, gender and marital status. For example, older and more experienced drivers tend to have fewer accidents than younger drivers, and single drivers tend to have more accidents than married drivers. Where you live is also considered. An urban setting may mean you’re more likely to have an accident or be the victim of theft.
Insurance companies will also consider credit reports and prior insurance. Drivers who have positive information in their credit report are more likely to pay their premiums and keep their insurance in force. Furthermore, drivers who keep their insurance in force are less likely to be involved in accidents and moving violations, and thus, are generally charged lower rates.
Some companies may also consider your profession, especially if there is a strong link between what you do for a living and how much and how far you typically drive.
Your Car
Generally, the more important factors related to your car are its age, make and model. Statistics on those characteristics help predict how likely the car is to be stolen by thieves or in an accident, as well as how much it would cost to repair or replace it in the event of a claim. Some companies also consider the safety rating and age of the vehicle. Safety and security features, such as collision avoidance technologies or multiple airbags, may make you eligible for discounts or credits that help lower your costs.
Read more: Learn More About Car Theft Prevention
Your Driving Habits
One of the biggest factors that influence your rate is, of course, your driving record. Drivers who have been in an accident or have violations—a speeding ticket, for example—are more likely to have additional accidents or violations in the future, and therefore, their rates tend to be higher.
Insurers also look at how you use your car. Do you have a lengthy work commute through congested highways? Alternatively, are you retired, using your car mainly around town or for the occasional weekend getaway?
Of course, depending on your company and your state’s laws and regulations, your insurer may not be using all of the factors described above, or they may be considering other factors not listed here. Generally, these are the most common, and when you have a change in any of these factors, it often triggers a change in your rates.
However, what’s happening when your costs have changed even though your own individual situation has not?
Why Did My Insurance Go Up?
One apparent reason that insurance rates go up is inflation. As the costs associated with claims increase due to inflation—costs for medical expenses and vehicle repairs, for example—companies adjust their rates to cover these higher expenses.
In addition to inflation, other drivers can impact your rates. It’s important to remember that the money an insurance carrier collects from you and the other drivers it insures is pooled together to help pay the collective claims of those drivers as a group. Therefore, if the frequency or severity of accidents increases, insurance companies will generally adjust their rates to cover the resulting claims costs. This means that your rate may increase, even if you’re not involved in an accident.
It is mainly due to increased frequency and severity of accidents that auto insurance rates began to climb to some of the highest levels seen in more than a decade. Some of the trends behind these increases may surprise you.
On the Road Again
The recovering economy, lower unemployment rates and lower gas prices are generally viewed as positive trends for consumers. However, the combined effect of these trends is that there are more drivers on the road, logging more miles.
According to the U.S. Department of Transportation, in just the first quarter of 2016 alone, Americans traveled more than 740 billion miles on the roadways—20 billion more compared to the same quarter in the previous year. Unfortunately, more drivers spending more time on the roads mean more accidents as well.
Driving Us to Distraction
From eating to monitoring a GPS to texting or talking on a cell phone (even hands-free), drivers are spending more time multi-tasking in their cars and less time on the main task at hand: driving. Among distractions, texting is considered especially dangerous because it requires us to take our eyes off the road the longest.
According to AAA Foundation’s 2015 Traffic Safety Culture Index, 77 percent of drivers said texting while driving is a serious threat to safety and 80 percent find it unacceptable. Yet, 42 percent of the same respondents admitted to reading a text or email while driving, and nearly a third (31.3%) typed one. Another study, from the Virginia Tech Transportation Institute, found that drivers who text are 23 times more likely to be involved in a crash than those who drive without any distractions.
More Technology in Cars Means More Expensive Repairs
Many of today’s new vehicles feature technologies designed to make cars and driving safer, including backup cameras, blind spot detection systems and smart headlights, to name a few. Experts suggest that, in the long-term, these technologies could help reduce the number and severity of accidents and, as a result, help lower auto insurance rates.
In the short-term, however, this technology is more expensive to repair or replace when the vehicle has been in an accident. For example, a basic grille emblem costs about $50 to replace. But, in some cars equipped with adaptive cruise control (ACC), the ACC unit requires a special “see-through” grille emblem that can cost over $950 to replace, says Greg Horn, Vice President of Industry Relations at Mitchell.
What Can You Do to Keep Car Insurance Rates Down?
There are certain factors that affect your rates that you can’t readily change—your age, for example. But you can significantly impact your own driving behaviors, which helps both you as an individual and the larger pool of drivers. If you take steps to drive safely, you may be able to reduce the likelihood of an accident. Here are a few tips:
Don’t Speed
According to the National Highway Traffic Safety Association, traffic fatalities were up in 2015, reversing a trend in which fatalities had been steadily declining since 2000. Researchers attribute the increase, in part, to states raising maximum speed limits.
Don’t Be a Distracted Driver
Remember that distracted driving is not just about texting, emailing or talking on the phone. Distraction also includes behaviors such as eating, trying to attend to children or having a heated conversation with a passenger. Make a commitment to keep your eyes on the road, your hands on the wheel and your mind on driving.
Take Extra Care in Adverse Weather
It’s not just snow or ice that requires extra caution. Even wet roads from rainstorms lead to increased crash rates, often because drivers don’t adjust their driving habits to navigate slippery conditions safely. Slow down, brake more gradually than you usually would and put more distance between your car and the vehicles around you.
Disclaimer: This article is intended to be informational in nature, may not be current, and is subject to change without notice. Please contact your agent or carrier for your specific coverage implications.
I have been retired for 33 years. I only drive to doctors appts or to the grocery stores. I have not been on trips in years just locally.
Will defensive driving course lower MY insurance rate?
Hi Nancy – Thanks for reading Extra Mile! Please give The Hartford a call at 800-423-6789 so one of our representatives can help.
I drive only 2000mi per year.
I too have gotten a nearly 25% increase with no issues, great credit etc…. I am retired and on a fixed budget and find this amount exorbitant.
I understand an increase, but 25% for people on fixed incomes -geez!
Like others, none of the issues stated above apply to me. In fact, given the explanations, my rate should not go up. Given my age – they say older people have fewer accidents – thank you very much for not including this information in calculating my rate. No accidents, excellent credit score, and so on. Almost a $300.00 increase is unreasonable for someone who is retired and drives very little!
I article that I just read mentions all the reasons that my car insurance should not go up. So why did my new policy increase by $525 dollars Good drivers with no accidents and no tickets should be rewarded not punished!
I am in compliance with EVERY condition listed above & STILL my insurance rate went up $254 this year from last year. I appreciate your communication explaining why it went up that much but it is the SAME explanation that I gave in my telephone call. I am very well aware that I (and many other good drivers) pay for EVERY other driver on the road. That, of course, does not mean I have to LIKE it. Again, thank you for your reply & explanation.
Why don’t you review my policy and send me a new quote that makes sense.
Hi Roger – Our customer service representatives can be reached by phone at 800-423-6789. They’d be happy to review your policy with you in more detail and answer any questions. Thanks for reading Extra Mile!
Great article and I qualify for every possible deduction available through my past actions but still my insurance has climbed time after time. Just is really discouraging to someone retired and living on a fixed income.
I, too, am retired, drive very little, and living on a fixed income. Almost a $300.00 increase is unreasonable. There is no explanation to justify it.
OK Im seeing a lot of people having the same issue of insurance increase. My car insurance increased by $500. WHHHHHHYYYYYYYY!!!!!! I none of these issue apply to me. I only drive several times a week, no tickets, no accidents, credit is excellent. I don’t understand.
This is great I pay for everyone else’s mistakes. I probably have over a million miles driving with no accidents or tickets but because I have 2 cars and live in Mesa, I have to pay outrageous insurance prices. The technology in the new car keeps everyone in the car safer than driving in some of the other cars on the road like my truck. I only I min insurance on my truck for the last year and full coverage on my Subaru but yet the price goes up every six months like clockwork.
Thank you for your response to my concern over my $1,020.00 rate increase. Unfortunately none of the generic information you sent applies to us. Perfect driving records, no claims, vehicles kept in garage and drive less than 3,000 a year. Your suggestion to increase my deductible from $500 to $1,000 to save $113.00 a year doesn’t do much for the bottom line. Unbelievable Increase!!!!
Good article, but it’s meant for the general population. I had no tickets since living in Florida, which is over 30 years. I never had a accident either. I am a very safe driver and my credit rating is excellent. So I am 84 years old, why do I have to pay for other drivers carelessness?
Thank you for all the data that doesn’t apply to me. I am retired, drive very little,less than 4000 miles per year, keep it in a garage, have perfect driving record. I feel that I am penalized for other people’s behavior. Very disappointed. My car is 2012 model with 40,000. Miles which means it has depreciated. I still cannot see such a high premium increase.
I want to know why my monthly….AUTOMATIC payment more than doubled!
My bill increased from $1530.00 to $1998.00, even though my cars are older and I’ve had no claims. I did just receive an email from the Hartford saying my bill will be reduced to $1,697.00 for being a long time AARP Member. I was told I could get a reduction of at least $220.00 for driving the Honda less than 5000 miles in a year. I submitted proof that I have driven the Honda less than 5000 miles for each of the last 3 years on 7/27. I am waiting for confirmation of this reduction.
Thank you for senting me information to read why insurance goes up ..But i am very careful and have been driving since i was 16 and i am now 66 years old ..Never got a ticket or a speeding ticket..Very careful and i demonstrate safe driving every time i get behind the wheel !!! This does not apply to me .
I’m not upset about a rate hike. Everything has increased in cost. However, I’m upset about a 40% rate hike!!! My driving record, lack of claims, good credit rating, low yearly mileage speaks for itself. A $400.00 increase from last year is outrageous.
I am an old, 67, year old retired driver that lives in a small city. I have excellent credit, am highly educated, have a very good driving record and have very few insurance claims over my 50 plus years of driving. I drive less than 3000 miles a year, don’t take my car out of the garage or drive during inclement weather and do not eat, drink or talk on the phone when driving and never text, not even when not driving. So, basically you are telling me that my insurance rate went up 34% because of the bad behavior of others. I love insurance . . .
This generic information is modestly helpful, but does not address the second side of a two-sided coin. When insurance company financial exposure under the collision coverage is limited to the value of the damaged vehicle, and when the subject vehicle (more than 10 years old) replacement value is rapidly diminishing, why does the collision coverage associated with that vehicle increase dramatically? Same issue with regard to the theft coverage under the comprehensive indemnity. Same driver, same accident-free history, same violation-free history, same long relationship with carrier, same vehicle, and very low annual mileage (under 6,000).
Hi Robert – Great questions. Please give our customer service team a call at 800-423-6789 and they’ll be happy to help provide answers and discuss your policy in more detail. Thanks for reading Extra Mile!
None of the above excuses apply to me or to my garaged, gated, urban located vehicle.
This ALL Makes perfect sense however we live in a Society where so many everyday
behave with the ” NO NOT ME ATTITUDE ” , Everybody Else gets in Bad Accidents.
Sad, but a Reality of our Culture
My policy went up in price I’m 68 years old never had an accident I have a part time job I was paying 154.00 and now my policy was raised to 201.00 and I don’t know why I’ve read everything of why and nothing pertains to me so I really would love to know why I’m an older women I pay a lot of rent and have other bills to pay please help me out here cause I find it too much for someone that was happy when I started with you and now I’m dissatisfied with this outcome. Thank you
Hi Alicia – Thanks for reading Extra Mile. Please give our customer service department a call at 800-423-6789. They can talk about your policy specifically and see if there are any ways to save you money on your car insurance.
I am a good driver. No accidents, tickets, don’t drink for 31 years. Took defensive driver coarse and I only drive to buy groceries, Dr. Appointments, I might do 2,000 miles a year if that.
I wanted to question AARP/The Hartford on my 30% rate increase (that was with my 4-5% TrueLane discount). I only average 5-6000 miles/ year for driving around town and weekend getaways. Although I work, I work at home so have no work mileage everyday. My credit report is excellent and I have had no accidents and moving violations for the past 5 years. I’d like to stay with AARP as my Auto Insurance carrier but I will have to check on other insurance carriers if the 30% increase is the best you can do. Thank you.
Hi David – Thanks for reading Extra Mile. Please give our customer service team a call at 800-423-6789 and they would be happy to discuss your rate and policy in more detail.
I have always paid my insurance on time and have never filed a claim and never had a citation. I think that those are extremely important factors. I believe in the past those qualities lowered rates. I am disappointed that my efforts don’t warrant appreciation.
I do not dispute your statistics, however, it is not applicable in my case or in all cases. As in life, some of us are bearing the burden for the few. I certainly am one! I have a safe driving record, good credit score, low mileage auto, sole driver, in town driving only, garaged vehicle and still a substantial premium increase.
Is any consideration given to retirement and age
Hi Laverne – Insurance companies take several factors into account when determining car insurance rates, such as age, driving history and more. For specific questions about your policy and to see what discounts you may qualify for, please give our customer service center a call at 800-423-6789. Thanks for reading Extra Mile!
my ins went up every year since I got it that is not right
I understand because of my age and where I live my insurance would go up but over $l000 a year is a little much as I do not drive the car except for errands and doctors. If I go on longer trips my children drive. Also my car is over 9 yrs old.
I agree with many of the comments below. I am retired and a good driver. Obey all road regulations. I have never had an accident or a claim. I have good credit. I am not happy that I have to be responsible for the bad drivers. We good drivers should get a break and not be penalized.
City violation and no fine or conviction. I don’t think this should have an effect on my insurance cost. This makes me wonder what’s next
After hearing your customer service rep explain to me why my car insurance premium was
increased over $400.00plus annually I replied, that it was not fair to group the good drivers
with the bad ones. We should be separated into two groups. Charge the bad drivers for the
extra costs to insure them, and see how their bad driving habits will improve!
As a driver from the state of New Jersey, I am appalled at the drivers from Florida. When a
retired person like myself is looked at and put in a “Group” category of drivers, instead of
singally, that is unheard of, as a reason for raising rates for the retired driver. All other drivers
grouped together, too. Everyone on the road should be looked at individually. No wonder
rates go up for insurance. It is also, ridiculous. Distracted drivers (texting, eating, dosing off while driving, etc. ) Again, if there were more police and state troopers out on the roads, you
wouldn’t have so many distracted drivers. I am not one of those drivers. So, what do you know, I have to pay the penalty for those that are. Next, SPEEDING. Florida drivers are the worst speeders I have ever seen. They tailgate, they speed at high rates of speed, just like there are no rules for watching speed limits. No police and no state troopers again. Put the police back on the roads!! You will see alot less accidents and that would mean lower
rates that are charged to people who obey the laws and obey the 45 mph and 50 mph laws.
Hopefully, Auto Insurance can be adjusted to lower rates for abiding citizens. Let me
know if I can have my premium reduced for Auto Insurance. Send me some form of correspondence to let me know if I am going to get a break for abiding the laws and rules of the road.
Annette – Please give our customer service team a call at 800-423-6789. They should be able to answer questions specific to your policy and see if you qualify for any safe-driver discounts. Thanks for reading Extra Mile!
I read your justification for my rate increase. As I agree with a lot of what was explained most of it does not apply to me. My situation has not changed in three years. No tickets, no accidents and my credit score is STILL poor. My truelane score averaged 95 with a 9 percent discount yet my rate increased more than 30 percent including my discount.
I have 2 accidents in the last 50 years, both going less than 2 mph, when cars stopped in front of me for no reason, no damage to my car either time, no claim, I’m an excellent driver, live in a small town with no traffic problems, no phone, no texts, no food, no drugs, yet my insurance tripled
This does not tell me why my insurance went up I have a good driving record. Credit record don’t drive very much. Maybe one to two times a week that’s it you are trying to charge me for two cars not one
I read the article. I am a safe driver, I drive low miles, I am a senior citizen, I use your True Lane app and according to your app I am a safe driver and have a good rating with your app. So, why did my rate go up from $604.00 to $895.00 for six months. That increase is excessive and fr more than the inflation rate for the US.
Hi Larry – Thanks for being a customer. For specific questions about your rates or policy, please give our customer service department a call at 800-423-6789.
Great similarity in the comments. No rational reason for rate increase other than inflation, which affects us all. Discussing the rate with an agent seems pointless. All who are disenchanted should be doing some comparison shopping. There is no substitute for an educated consumer!
We only drive about a hundred miles a week and the 03 FORD RANGER gets driven about 15 miles a month to Home Depot for supplies and garden stuff.. Paying a $100 bucks a month for minimum use for both vehicles is terrible. There should be a special rate for people like our age group that do not put a lot of miles on.
After reading this article I can understand why rates may increase, however my annual bill increased $95!! Regardless of what this article states, I do not understand the 31% increase. My driver rating on the True Lane app is 95 %, which hasn’t changed since day 1, and also showing a 15% discount?! No accidents, tickets, etc. The App is also not very reliable, as it surely does not know what or why I have to brake hard when aggressive drivers are in front of me or cut in front of me. I would appreciate a good, detailed explanation of my increase at your earliest convivence.
Anthony – Thanks for being a customer and for reading Extra Mile. Please give our customer service team a call at 877-896-9320 and they would be happy to discuss your rate and policy in more detail.
All of the above was correct. True Drive algorithm needs serious work. It does not have correct information on speed limits in my State. The algorithm does not have the capability to know when braking, you get cut off by aggressive drivers who need to always be first. When cornering the someone is,so close to you while turning you have no choice for additional speed to avoid a rear end collision.
My rate has gone up every year! Minimal driving average 5 miles a week! No accidents car 2013! Way the continual increases??
Regina – Thank you for reading Extra Mile. Insurance companies use a number of factors to help determine someone’s car insurance cost, including age, driving history, type of car and more. For specific questions about your rate and to see if you qualify for any discounts, please contact our customer service department at 800-423-6789.
I want to know why my auto insurance has gone up? I have had no accidents or tickets or any thing that I know of to affect it
I am currently looking for a cheaper rate on the same coverage. $100. Is too much of an increase for me when there have been no changes personally.
Sofia – Thanks for reading Extra Mile. For specific questions about your rate and to see if you qualify for any additional discounts, give our customer service department a call at 877-896-9320.
I am an 81-year old retired female. My car is 12 years old. No accidents and no violations. Why did my rate go up. It seems that the rate goes up every year. Inflation? Not sure about this. Paying higher rates due to the rate of accidents. Why should I pay for that? The only factor I see is my age, but I don’t drive to work and mostly stay local.
i see this all time, But am i deal with the Hartford or AARP! Please phone call is all way better to communicate
Hi Paul – Our customer service representatives can be reached by phone at 877-896-9320. They’ll be happy to help answer any questions you may have. Thanks for reading Extra Mile!
Why has my car insurance increased?
Hi Susan – Insurance companies take many factors into account to help determine car insurance costs, such as zip code, driving history and more. For specific questions about your rate and policy, please call our reps at 877-896-9320.
Thank you for the Key to Insurance Rate Factors, I have a positive history in all sections of rate factors. Age, Record, Habits, Credit Rating, New Auto’s with as many safety features as possible, as well as Being a CDL holder for over 30 years with no accidents or infractions, logging over 2 million documented miles, yet my rates remain twice as high as they should be. Am I missing something?
Hi Chris – Thanks for reading Extra Mile! Give our customer service team a call and they can help answer questions related to rates and your policy. They can be reached at 877-896-9320.
I would like to know why my rate is going up for the next year and I haven’t received any notifications about it. We are seniors, and we are on a budget with automatic draft amount that I know is coming out each month. Can you please explain and also I would like to be notified with an explanation.
Margarette – Thanks for reading Extra Mile. For specific questions about rates and your policy, please contact our customer service department at 877-896-9320.
We have no infractions. Older cars 2005 & 2011.
That does not ease my pain.
Thank you
Hi Jesse – You can call our customer service representatives to discuss your policy at this number: 877-896-9320. Thank you!
Nothing was stated or mentioned about my driving the car only for six months because the other six months I am in Florida. I think that there should be some allowance for that. PlusI was also going to bring up about my safe driver certificate
Hi James – Thanks for reading Extra Mile. For specific questions about your policy and to see if you qualify for any safe-driver discounts, please contact our customer service department at 877-896-9320.
I keep see ads that say “seniors if you drive under fifty miles a day you can save on your car insurance. I just received this notice from another auto ins. comp. Is this true and do you have this service?
Curious ?
Diane – Thanks for reading. Great question. Give us a call so we can talk about your policy specifically and see if there are any ways to save you money on your auto insurance. Our reps can be reached at 800-423-6789 and are available M-F: 8 a.m. to 9 p.m. ET and Sat: 8 a.m. to 6 p.m. ET.
I read all of the above and I agree with most of it, due to the fact I obey the rules, I pay attention while I am driving, I do not agree with your statement of a driver with family drives safer or pays more attention to his or her driving over a single driver. I have driven over a million miles plus over the years and believe me when I am driving I pay attention, nothing else to do except be aware of other drivers and the road, signs, etc.. . I watch vehicles wiz by, I am one of those who does not get distracted, regardless except for an emergency or accident, I focus on my driving and my surroundings all the time while driving. Some ask me, ” don’t you get bored driving” No never, I take notice to people speeding, habits, driving skills, those obeying the rules of the road, etc. In particular I watch the other guy always. I protect myself by being aware of all the vehicles around me. One can tell if people are paying attention to their driving abilities or actions.. I am amazed more people do not get into accidents the way they drive. I consider some idiots the way they drive and the dangers they create for others. I have been given the title as ” Mr. Observant ” for those who know me, I admit I don’t miss much when I am driving or out walking around, I guess this is a God given gift, as I have been told. I appreciate and hope I maintain ability for a long time. I have avoided quite a few accidents by being alert. I have been told I have a photographic memory from several college professors and a FBI test I took years ago. Well, I do, but I can not do this on purpose, strange as it may seem. It is automatic un consciously done.. Anyway I drive per conditions much of the time, snow, ice. extra traffic, considering all aspects of safety etc,. .It pays off. I had many offers for police jobs over the years, but no thanks. Quite a few in the family though over the years have.
Respectfully
Lyle
Thank you. But … WOW! Insurance is very costly these days.
I’m hearing that car insurance rates are generally taking a big increase. I am driving less than a few years ago, less than 1,000 miles per year on the F150 and less than 7,000 on the Explorer (4,000 miles in last 7 months). No tickets or accidents so far this year. Does this make a difference? I am completely retired now. So, any estimate of the increase for 2022 in my case? Do you need current mileage readings for these two vehicles?
Steve – Give our customer service team a call. They should be able to answer questions specific to your policy and see if you qualify for any safe-driver discounts. Please call 1-877-896-9320. Thanks for reading and happy holidays!
Why doesn’t the Hartford inform people that their rates go up at different age brackets
Carol – Thank you for reading Extra Mile. Insurance companies use a number of factors to help determine someone’s car insurance cost, including age, driving history, type of car and more. For specific questions about your rate, please contact our customer service department at 800-423-6789.
It does not make sense that my cost of insurance changed from $1330.00 to $1322.00 by
dropping my wife (who pasted away this year) and dropping one car. The cost for that car
was $546.00 on the invoice. I have 3 other insurance co. who have quoted me under $700.
per year.
Tom – We’re so sorry to hear about your wife. For questions specific to your policy with The Hartford, please call 1-877-896-9320 to speak directly with a customer service agent. They will be happy to help you with your questions. Thanks for reading.
Shopping around for auto insurance; do not believe my case (no accidents/tickets etc.; low mileage driver) warrants an increase…my bill should have gone down…
Anne – Thanks for reading Extra Mile. For specific questions about your policy and to see what discounts you might qualify for, call one of our customer service agents at 1-877-896-9320.
Once again my auto premium went up even though as an 80 year old my driving record is clean with no violations and no claims. Hard to understand why the safe driver must be bunched in with your bad drivers. They should be the ones getting the premium raises. Time to get a few quotes to see if Hartford is really looking out for the senior driver as they publicize.
Roman – Thanks for being a customer and thanks for reading Extra Mile. For specific questions about your policy and to see if you qualify for any additional benefits, give our customer service department a call at 1-877-896-9320.
i have been with theHartford for quite afew years i like the company but i cant afford your rates especially when i was told a few months ago my rates would definitely go down as a result of one of my accidents falloing off my next policy.
Allen – Thanks for being a customer. For specific questions about your rates or policy, please contact customer service at 800.423.6789.
It’s really a great and helpful piece of info. I’m glad that you shared this helpful information with us. Please keep us informed like this. Thank you for sharing.
One more thing. I believe that there are numerous travel insurance internet sites of reputable companies that permit you to enter holiday details and acquire you the quotes. You can also purchase your international holiday insurance policy on internet by using your own credit card. All you have to do will be to enter your travel information and you can start to see the plans side-by-side. Merely find the system that suits your financial allowance and needs and use your bank credit card to buy the item. Travel insurance online is a good way to do investigation for a dependable company pertaining to international holiday insurance. Thanks for expressing your ideas.
I’ve been driving for 44 years without incident and about half of that was commercial and with liability only ins all the stolen and other factors are out the window including what I drive or where I live because it doesn’t matter or change my abilities because they wont change style! My rates should decrease in time and not even consider that bs safe driving class to make them go down because I’m not broken and have never had a claim so theres no need to change any of my habits! Like the saying goes “If it ain’t broke why fix it?” Thank you but it’s all a racket!
This is ridiculous how Seniors premiums continue go up each renewal, I’m paying more than my 2012 is worth. I should just UBER, I’m working from home. I think it’s because your policyholders leave so the remaining policyholders premium increase yearly. I shouldn’t be impacted because someone else has a ton of claims. What is AARP umbrella doing for the premiums… do I need multiple AARP services to obtain a better rate? HELP
Hi Wanda – You can call our customer service agents to talk about your policy here: 1-877-896-9320 M-F: 7 a.m. to 11 p.m. ET Sat: 8 a.m. to 5 p.m. ET. Thank you!
I called customer service a couple days ago and inquired about the drivers education course that my wife & I took. It said that we could get up to 25% off our premium but yet our bill went up. The rep said that we were getting older, which that is why we were taking the course in the first place plus the reduction in our premium. She really couldn’t tell me at what ages our premiums would go up but the advertisement is very misleading which Hartford is not forthcoming with rates going up. So at what ages do the premium rates go up?
Hi Ron – For further clarification on your question, we suggest you contact us again at 800.423.0567, our agents are available Monday-Friday 7am to 11pm EST and Saturday and Sunday 8am to 6pm EST. Thank you!
Do I have coverage for removing keys from car?
Hello, Esther, please contact customer service at 800.423.6789 to find out more about what is covered under your current auto policy. Have a good day.
I have agreements with all of the comments I’ve read. If my driving record is perfect,also no tickets,why do I have to pay more? My average is 16 miles per day,to and from work,an occasional trip to the store. You should be discounting for low mileage. Well,it’s just like the gun laws,the responsible owners follow the rules for privilege of ownership,and the offenders get off. Someone needs to change the laws, or,at least enforce them. No insurance,no car. They have monitoring bracelets for parolees,…I’m sure they can figure this out.
well between both of us we got a $28 increase on retirement this year But also we got an increase in our medicare I suppose there is just no way to carry insurance without it going up been married 54 years my husband nor I have ever gotten a ticket nor an accident I have gotten rate quotes from other companies seems that The Hartford is the best
I have to agree with some of the people. So if gas goes up to 50.00 a gallon would our rates drop? I have a totally clean driving record. I’ve been driving for 50 years. I drive defensively at all times. When you have experience riding motor cycles on our roads you learn that no one sees you. I do not assume that a persons turn signal says they are turning. I never assume that person won’t hit me. I drive defensively and I can assure you I have saved my life in those 50 years at least 5,000 times. The light changes green I always look to see if someone is going to fast to stop for their red light. I feel our rates should be based on our driving record not on everyone else’s driving record, or the price of gas. A spotless driving record evidently counts for nothing. That may explain the very young drivers attitude that getting tickets is no big deal cause it doesn’t make their insurance go up. They don’t have to stop at stop signs. They don’t have to follow the driving laws. Because the rest of us will pick the cost by paying higher rates for our Insurance.
I am 62. I drive 5 miles to work and 5 miles home. 1 0 miles round trip. My insurance seems so high. I am a very safe driver. One time black ice, one a vehicle re-ended me. My husband no wrecks.. But our insurance is way up there. Why???
My driving is still as attentive to defensive driving as it was 50 years ago when I started driving. Your driving classes helped to reinforce what I try to do everyday keep it up.
My husband and I are both retired and drive mostly locally. Our credit scores are up and driving records are clean. I noticed this years premium is higher than last year, what’s up and do we need to look at other car insurance?
I want to know why my rates went up when I have no tickets for a very long time, no accidents, drive only old cars, and am retired so do not drive all that much, only for pleasure, no commutes or such. Please advize.
It has been many, many years since I or my wife have filed an insurance claim and even then it was extremely small. Our crew scores are above 820. If our insurance goes up we are gone. We drive so little that we can sell the cars and take the bus before we will be taken advantage of. There should be some reward for being good.
Your reasons for increasing premiums are Unfair!! Try to lower your overhead- it will have an impact!! Driving a car with only necessary electronics should grant a lower premium – OK ??
I have a two year old Subaru with all safety features. I have incurred three hit-and- runs while my car was been parked in a parking lot. I have to pay the deductible of $500.00 to have the damage repaired for each incident. In my opinion, this is not fair. The uninsured drivers should not be able to drive a vehicle and the dishonest drivers caught on camera should be found guilty and pay for the damage to any parked vehicle.
The customer with a long history of carrying and paying for car and homeowners insurance should not be penalized with rate increases along with those with fault claims.
Best way to reduce rates is to change insurance companies.
I’m retired, my vehicle is a 2003, and has less than 2,000. I keep it in the garage, and sometimes don’t drive for a week or more. I don’t understand why my rates are so high.
How often should my wife and I take the AAA Safe Driver Course? We took it 2 years ago, and did save some on our Hartford premium.
In reading through the responses, I see you are listing several different phone numbers for your customer service agents. Is this because of the person’s address? If so, what is the number for someone living in Portland, Oregon?
Hello, Clayton. Thank you for reaching out and sorry for the confusion.
For AARP Auto customer service please call 800.423.6789
For AARP Home customer service please call 800.423.0567
Thank you.
I also fall into that group of good drivers and hate the idea of having to pay for the bad ones. I to will start shopping if my rates go up more than the inflation rate.
i agree with the following message from
Lewell Austin | January 10, 2020 at 2:40 pm
I am 80 years old, Widowed, and drive an average of 15 miles per day. My rates continue to go up. You say, you are okay with that. I am not
Please respond!
the cost of your car insurance should only be based on your driving record and tickets and nothing else , as far as i am concerned using other things to rate your insurance rates is just another why for insurance co. to charge you a higher rate
I am 75 years old and an over the road truck driver my wife and I recently switched to the Hartford from Liberty Mutual.The savings were great with the same coverage as before and so far so good.Between driving my truck and my car I average 130,000 miles a year my wife averages 3-5,000 miles a year
Why can Insurance companies charge for uninsured and under insured drivers as two separate items when state law requires Insurance? What is difference between them? Should you not have insurance aren’t you are under-insured ?
I’m 64 years old & your ins co. raised my car ins. double. I have a perfect driving record. You penalize me for other drivers mistakes. That’s a form of discrimination in today’s world. AARP is no longer what they say it is on TV. But the law makes you have it. They must pass a law so as not to raise your car ins. if you have a good record no matter where you live.
I am 80 years old, Widowed, and drive an average of 15 miles per day.
My rates continue to go up.
You say, you are okay with that.
I am not.
stop taking advantage of responsible paying customers and lumping us in for your businesses profit
I am expecting my premium to go up, again, even with a clean record and low miles, etc. I learned years ago that the zip code that you live in is a big factor as to premium rates and the, no matter what kind of driver you are, rates going up and up. AARP Hartford is not as competitive as it used to be, especially in the urban zip code that I live in. I am looking in to moving to a different zip code with lower rates. Does Hartford provide information as to zip codes that have less expensive premiums?
Because the accident was not my fault and I was hurt and flown from helicopter to hospital do to injury and still 6 months going through therapy.
Had to buy a car because other was totaled. Did receive payment but of course not the price to purchase another car received was not even close to have to purchase another car, I did not buy a new I purchased a 2017.
I am still paying for my Therapy on my leg,
Is this going to increase my car insurance?
I am now 86 and no longer drive, can I get a discount for my car AS MY WIFE STILL DRIVES my car
My insurance rate went up 23% from last year, $150.00. This is certainly not the inflation rate. I called Hartford about this. They said it was due to driving more miles. This is not true. I’m retired and drive the normal miles I normally drive. Why they think they can con us older folks they going to start losing business.
I understand the accident defense – but many times they are unavoidable due to other drivers – yet that is still the same old argument!! Age should also be looked at differently given the expanded lifetime hundreds of people are enjoying, Science and updated medical procedures have given the elderly the ability to engage in multiple activities and become cognizant of their health and many are living their hundreds.
Since I spent many years in the Insurance Business as a company underwriter and then as an agent, I understand how rates are determined and you did a good job of explaining. it.. To those who complain that they never had a wreck and are paying for others’ mis-haps,I bet you would be very happy to accept payment if you are unfortunate enough to receive major damage due to you having an accident that’s your fault.
Finally, people sometimes learn the hard way that the cheapest insurance is not always the best. Quality will outperform cheap price any day. That is one reason I switched to the Hartford.
While those reasons MAY be pertinent for a lot of people, the MAIN reason you raise rates is because you need PAYERS to pay for the crashes other people have! It’s like all insurance, you need “cherries” to do the paying and yet never have any claims. Even if I left my car in the garage ALL YEAR my rates would still go up because of this! You certainly are getting greedy though, my rates are getting close to the normal rates in this area so AARP and Hartford no longer mean much. Maybe next year it won’t mean ANYTHING! (this cherry will be gone!)
My policy is due for renewel, I hope there is no premium increase.
Perfect driving record, excellent credit score.
Consumer Reports recommends changing companies every few years to shop for better rates.
They also rate all the insurance companies.
Keeping up with the latest.
Thank you
John Ulicny
Interesting BUT you never mentioned AGE. Even with a PERFECT driving record insurance premiums go UP,merely because G-D let you hit an age milestone. And NO I do not think it’s fair & sometimes a low credit rating not due to one’s own fault also is NOT fair, mine is 832. BUT I’m, 77 & age does factor in.
I conceive you have mentioned some very interesting details , appreciate it for the post.
1. The last 5 years after we retired my spouse and myself drive less then 3000 miles a year and only at a distance below 10 miles. How can we have a insurance discount for that?
2. Can we have an insurance discount if my spouse will stop driving and I will drive our car alone?
Hi Aleksandr, you can call our customer service agents to talk about your policy here: 1-877-896-9320
M-F: 7 a.m. to 11 p.m. ET
Sat: 8 a.m. to 5 p.m. ET
I just received a moving violation (failure to stop at a stop sign) out of state on my rental car. I have not had a moving violation in over ten years. How would this affect my car insurance premiums with The Hartford? I am able to take an online defensive driving course to dismiss this charge, so would doing so be the best option? If there would be no effect on my insurance premiums, then I would pay the traffic fine for this violation.
Hi Howard, this is an excellent question. You can call our customer service center at 1 (860) 547-5000 and talk to one our agents to understand how this can affect your specific policy. We do offer a driving safety course through AARP: https://www.aarp.org/auto/driver-safety/. Check it out!
the explanations you provide are well and good. However, it would behoove you to notify your customers of such increase prior to sending out the renewal bill. I would have shopped around to see if I could get a better deal. I’d like to talk with you about my insurance policy to see if there is anything I can do to lower the premium…
How do I send The Hartford my certificate of completion of the 4 Hour AARP Smart Driver Course?
Hi Garry,
You can easily add your Smart Driver Course credit online on our Customer Service Center. If you’d prefer to speak to a representative, please call us at 1-800-423-6789 and we’re happy to help.
Thanks!
My wife and I are safe drivers we don’t get tickets we never eat or drink or text or are distracted in any way when we drive when we drive we just concentrate on driving and of course we are sober my cars are older but they are valuable to us and we do not want to be involved in accidents there for we are defensive drivers and are aware of cars or traffic all around us in case we have to Swerve
I have read the information and I still can’t believe my rate can be that high. I carry LIABILTY only and it’s still quite high. I can’t understand it.