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Home Inventory

A Home Inventory: What It Is and Why You Need One

Johnna Kaplan and Alaina Tweddale

The least effective time to categorize your belongings is right after you lose them.

Property damage claims are surprisingly common. Every year, about five in every hundred homeowners file a claim. These claims usually follow a burglary, hailstorm, house fire or other disaster. But what happens if you call your insurance company to file your claim and you can’t remember what items you had in the house?

When it comes down to it, it’s important to know which model TV you own, the manufacturer of your sofa-loveseat combo and the year your riding mower was produced. Those seemingly unimportant details about your personal property are the exact elements your insurance company needs to speed up the claims process—so you can recoup your financial losses faster.

Still, not many of us can remember all those details, particularly while dealing with the aftermath of a home-based disaster. That’s why it’s so important to create an inventory of all your belongings, complete with photo and video documentation, before misfortune strikes.

What Homeowners Insurance Covers

Household inventory

It’s often helpful to get a handle on exactly what your policy covers—long before you ever need to file a claim. Taking this step can help you make sure you’re carrying the policy coverage and limits that best suit your lifestyle.

In general, a homeowners insurance policy protects your home in the following four ways:

Structural: In the event your home is damaged by a disaster like a fire, hurricane or lightening, your homeowners policy can help pay for repairs. (Note that flood and earthquake coverage is sold separately and may not be available in your area. Contact your homeowners insurance company for more information).

Liability: If a visitor is injured while on your property, this coverage can help protect you. This coverage can also help if you’re found responsible for injuring someone or damaging someone else’s property while you’re away from your home.

Additional living expenses: If your home becomes uninhabitable after a covered disaster, like a house or wildfire, this coverage helps cover the cost of your short-term living expenses.

Personal belongings: Homeowners insurance can help you pay to replace stolen or damaged items after a burglary or insured disaster, like a tornado.

When it comes to your personal belongings, most standard homeowner’s insurance policies cover the loss, minus the deductible. Covered items typically include:

  • Furniture
  • Electronics
  • Appliances
  • Clothing
  • Bicycles
  • Lawn care equipment

Even exterior trees, plants, and shrubs are typically covered, up to about $500 per item. That’s true whether damaged from a house fire, tornado, hailstorm, or even vandalized during a break-in.

How Much Can You Recoup After a Loss?

There are two methods an insurance company can use to figure out the value of your lost or damaged items. Each will help cover the cost of replacing your damaged or stolen stuff, but the option you select will affect the amount of your policy payout.

Actual cash value: This option considers the depreciated value of an item at the time it was damaged or stolen. For example, a four-year-old riding mower that cost $2,000 may only be worth $1,200 today.

Replacement cost: Alternatively, this method recognizes the amount it would cost to replace a lost or damaged item today. A four-year old riding mower worth $1,200 today would cost $2,000 to replace, for example.

Which should you choose when purchasing or reviewing your homeowner’s insurance policy? In short, the replacement cost option will raise your annual policy premium but could save you thousands of dollars if you need to file a personal property claim.

Why You Should Create a Home Photo and Video Inventory

Long before you have a need to file a claim, it’s often a money smart move to review your current homeowner’s insurance needs. Compare your needs to your current policy limits, so you can make adjustments. That often means making an in-depth inventory of the items in your home by chronicling your belongings, most effectively with photos or videos.

If you need to file a homeowner’s insurance claim—like after a hurricane, fire or robbery, you’ll need to give your adjuster a detailed description of the items that have been damaged or lost. The more thorough your home inventory, the faster the claims process will go, and the better your chances will be of recovering the full value of your belongings.

Fewer than half of all homeowners have compiled a home inventory. Among those that do have a home inventory, many haven’t updated it in more than a year. Even more haven’t kept a record of purchase receipts or photo or video documentation of their belongings.

In addition to speeding up the claims process after a disaster, having an inventory can benefit you in other ways. Creating a list of your belongings can help you keep track of warranties, establish how much insurance you really need (you may be under-insured currently), and clarify matters in your estate and financial planning.

A written list of your items is a great start but taking photographs and video of what you own can be especially beneficial for several reasons. One is that a visual record backs up your written list and can help you prove ownership of missing items. Another is that it can make it easier to count multiple items, like dinner plates, as well as to identify unusual items that may be more difficult to describe in words or ascertain their value. A photo or video inventory can also be easier to create if you’re unable to make a spreadsheet or fill out a checklist.

How to Create a Photo and Video Inventory

Lots of tools exist to help you create your own home inventory. There are apps for iOS or Android devices as well as your desktop. Two popular options are:

But there are many more, so look around to find one that fits your needs. There are also different styles of templates and checklists, many of them available for free online. If you’re already using personal finance software for your budget or taxes, check to see whether a home inventory program comes with the package. You can also do it your own way, whether that means creating a personalized system or going old-school, typing up a list and breaking out your Polaroid camera.

Contents list for insurance claim

You don’t need fancy equipment to photograph and film your belongings. Any camera that can record clear, color images will do. As you make your inventory, don’t rush. Keep these tips in mind:

  • Go through your home one room at a time.
  • Take care not to miss storage spaces, hidden corners or items stored in closets and drawers.
  • As you take video of each room, describe your belongings, and make sure to capture multiple items like sets of drinking glasses.
  • When taking photos, photograph items separately.
  • Pay extra attention to big-ticket items.
  • Make sure to snap serial numbers and other identifying markings.
  • Also photograph receipts and appraisals if you have them.

And if you find the process of creating an inventory too time-consuming or complicated to do yourself, there are plenty of individuals and companies that specialize in doing it for you.

What to Include in Your Inventory

Your inventory should include as much of what you own as possible. At the very least, list larger and more expensive articles like furniture, appliances, electronics, and any special equipment you may have. It’s also a good idea to list your clothing and accessories, but don’t worry, there’s no need to record every shirt or pair of shoes you own. When inventorying items like clothes, books, or kitchen utensils, it’s enough to simply record the number of each type of item in your home. However, if any one piece was particularly pricey, note that item separately.

Home contents insurance

Be sure to also include items you store outside the home. Those are covered by your homeowner’s insurance, policy, too, although there are generally limits for personal property stolen while away from home. That includes things life a bicycle filched from a bike rack or a gaming console stolen from a child’s dorm room. In fact, personal property coverage extends to all family members who live in your home (non-family members living in the same home may want to consider a separate policy).

Where applicable, record each item’s make and model name or number and serial number. Also record the length of the item’s warranty, if you have one. Include where and when you purchased it and how much it cost.

Valuable items, like jewelry and artwork, may be covered under your homeowners insurance policy, but there are limitations and exceptions. If you have valuable items, contact your insurance company and check to see if you need additional coverage. Other items that may require special coverage include firearms, furs or specially crafted musical instruments.

Where Should You Store Your Inventory?

Whatever format you prefer for your inventory, it’s best to create at least one back-up copy. No matter what, never store the only copy of your inventory in your home or on your computer or other device. If you’re not using a home inventory app, documents can be stored with Google Docs, Dropbox, or another cloud-based digital file. In short, you’ll want to make sure you store all photos and videos in a private account on a photo or video sharing service that can be accessed on more than one device. (You won’t want to lose the only copy of your home inventory in a house fire!) If you don’t want to open a cloud-based account, you can also simply email the files to yourself. Hard copies of documents and photos, as well as CDs and flash drives, can be kept in a safe deposit box or with a friend you trust or relative who lives some distance from you.

Once you’ve made your inventory and stored it safely, all you have to do is remember to keep it updated. Plan to add new items to your list several times a year, or after making any major purchases. And if you think you can’t create a comprehensive inventory, don’t let that stop you from recording the details of your most valuable possessions or newest purchases. While a full list with photo and video documentation is best, any kind of home inventory is better than nothing. So, take the time to do whatever you feel will make it easier on yourself should you ever need to file a claim.

The Bottom Line

The best time to create a home inventory is before you ever need one.

A home inventory is a catalog of all the personal items you own, both those kept at home and stored off-site. The more complete your home inventory, the faster and easier the claims process is likely to be. Whenever possible, include:

  • Purchase receipts
  • Warranties
  • Serial numbers
  • Photo or video documentation of personal items

Once complete, maintain your home inventory on a regular basis. Add to it whenever you make a large purchase and review the document about once a year. Keep a record of your home inventory in either a cloud-based document that is accessible by more than one device, or by keeping a back-up copy outside the home, either in a safety deposit box or with a trusted loved one.

Even if you never need to use your home inventory—and let’s hope you don’t!—the experience of cataloging and valuing your belongings can help you determine the appropriate homeowner’s insurance coverages to carry, which can save you money in the long run.

We want to hear from you: Do you have a home inventory? Do you have any questions about creating an inventory that we didn’t answer here? Let us know in the comments below.

29 Responses to "A Home Inventory: What It Is and Why You Need One"
    • paul maher | December 15, 2022 at 6:32 pm

      Hi — Can you refer a home inventory service in Sacramento, Ca.? Thank you.

    • Patricia A Swinton | May 25, 2022 at 12:41 pm

      5/25/2022 This is a very helpful guide and powerful motivator to do a home inventory before it’s needed. However, the reason I’ve logged in to Hartford’s site today is to determine whether or not my home is insured for theft of items delivered by USPS, Fed Ex or UPS or Other from my property as in mailed parcels delivered to any portion of it. This may commonly referred to as “porch piracy”, which I assume is not the same as burglary, yes?

      • Extra Mile Staff | May 26, 2022 at 8:07 am

        Patricia – Thanks for reading Extra Mile! For specific questions about coverage, you can reach our reps by calling 800-423-0567.

    • Kelly Wright | November 9, 2021 at 3:22 pm

      I would like to have a service come-in and take an inventory and capture all details in some documents and a video. Can you recommend a service for such things versus doing the tasks ourselves?

    • Joan Revell | July 13, 2021 at 1:31 pm

      Thank you for this information. I found it valuable and informative. I will complete the inventory as soon as possible.

    • Judy Cucciardi | June 29, 2021 at 4:31 pm

      Several years ago we have a friend who came home with her three kids after helping at a church bazaar to find firemen putting out the flames of her house which was destroyed by fire. Only thing her family had were the clothes on their backs. Connie gave me sage advice which I followed throughout the years to keep a household inventory, advising me to “count every bobby pin.” Connie would wonder if she gave the insurance company a complete list of everything that was destroyed. I learned from her experience and followed her advice.

    • Sharon Daniels | June 29, 2021 at 1:32 pm

      I live in the Willamette Valley of Oregon and we have been experiencing wildfires because of the drought. Your article on home inventories is very timely. Thank you.

    • Allison Tucker | June 26, 2021 at 1:26 pm

      Have a picture of rooms and furnishings. Need to up date.

    • Thomas Pierce | June 26, 2021 at 1:09 pm

      I need to get homeowners insurance on my Beach House in California, I previously had AAA in cal. I neglected home inspection. They canceled. Help me? Thanks Tom

      • Extra Mile Staff | June 27, 2021 at 9:34 pm

        Thomas – Please give us a call at 877-422-2345 for a quote. Representatives are available M-F: 7 a.m. to 11 p.m. ET and Sat-Sun: 8 a.m. to 6 p.m. ET.

    • Benjamin Franklin | May 26, 2021 at 8:51 pm

      I need to make a home inventory, but I couldn’t decide how I make it appropriately. Your article helped make it. Thanks for sharing this.

    • Free indexer | July 23, 2020 at 12:58 pm

      Can a blog really be that helpful? What type of content should a business blog have? If there are any blog experts out there please help me out. What are some good companies to set up a blog with? And any other general/specific information on setting up a blog for a business….

    • Douglas Dotson | January 11, 2020 at 4:48 pm

      We are firm believers of inventory systems. We went through a devastating F4 tornado in 2013, over 1000 homes destroyed. Most were total losses. The Hartford was the most understanding, helpful, compassionate and I could go on forever. We did not have an inventory. It took almost a year to make a detailed inventory which exceeded the insured value of our home. So it is very important to have a complete inventory when you can actually see these items. Then understand your insurance needs. God bless The Hartford, they will be when you need them.

    • KM Smith | January 11, 2020 at 3:56 pm

      Can you please recommend an Inventory Program for Android? I would be using my phone for this entire process. TIA.

    • Jackie McCabe | December 6, 2019 at 3:51 am

      I love inventory

    • btc generator 2019 | August 16, 2019 at 11:47 pm

      You made certain nice points there. I did a search on the theme and found a good number of persons will agree with your blog.

    • question in a sentence | August 8, 2019 at 9:34 pm

      I conceive you have mentioned some very interesting details , appreciate it for the post.

    • R H Willy | February 16, 2019 at 7:42 pm

      Good Morning Hartford –

      What is solid inventory program that would run under Windows 10 ?

      Thank You Hartford for Your Time & Considerations.
      Have A GReat Day & A Better Weekend.

      • Extra Mile Staff | February 18, 2019 at 2:17 pm

        Hi RH, a recommendation for Windows 10 would be this software.

    • Theresa Skelton | July 26, 2018 at 9:50 pm

      I also would like a home inventory recommendation for Windows.

    • Myra Reaves | February 16, 2018 at 7:36 pm

      Need some homeowners insurance

      • Extra Mile Staff | February 16, 2018 at 8:13 pm

        Myra – The quickest way we can help is to direct you to get a quote online.
        Please let me know if you need additional guidance.

    • Michael | February 16, 2018 at 4:07 pm

      Excellent advice. I just survived the October 2017 Tubbs wildfire in Santa Rosa, CA. My possessions did not survive. Detailing an inventory for Insurance was arduous and time consuming. What you suggest, however, seems like a second job. Not to mention the storage issue once you have a complete inventory. There must be a better way.

    • Peter Leistikow | February 16, 2018 at 11:46 am

      Great information. I have a video of inventory but , updating is a grat reminder. It now is on my to-do list. Thank you.

      • Extra Mile Staff | February 16, 2018 at 12:32 pm

        Peter – Kudos to you for already having a video home inventory!

    • Theresa Karngbaye | February 15, 2018 at 9:40 pm

      Great information. Thanks

    • Linda Hochreiter | November 20, 2017 at 1:20 am

      Do you have a home inventory for Windows?

    • PETER VENGALIL | November 16, 2017 at 9:05 pm

      Good info. Thanks.

      • Howard Roberts | January 13, 2021 at 9:09 pm

        I’m trying to fine out how to inventory the content my home four a will

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